Terms of Use
Welcome to SizzleAsia. These Terms of Use govern your access to and use of our website, products, and services. By using our website or purchasing from us, you agree to these Terms.
If you do not agree with these Terms, please do not use our website.
About Us
SizzleAsia is an online retailer specialising in premium Asian cooking sauces and related food products.
Use of Our Website
By using this website, you confirm that:
• You are at least 18 years old or using the website with parental permission
• The information you provide is accurate and complete
• You will use the website lawfully and responsibly
You agree not to:
• Misuse the website
• Attempt to gain unauthorised access to our systems
• Upload harmful software or malicious content
• Use the website for fraudulent or illegal activity
Products & Availability
We aim to ensure all product descriptions, pricing, images, and availability are accurate. However:
• Product packaging may vary from images shown
• Colours and appearance may differ slightly depending on your device
• We cannot guarantee all products will always be available
We reserve the right to:
• Limit quantities
• Change prices at any time
• Discontinue products without notice
Food Information & Allergens
Our products may contain allergens including soy, wheat, sesame, peanuts, nuts, or other ingredients.
Customers are responsible for reviewing ingredient and allergen information before purchase and consumption.
If you have any allergy concerns, please contact us before ordering at: enquiries@sizzleasia.com
Orders & Payment
When placing an order, you agree that:
• All payment details provided are valid
• You are authorised to use the chosen payment method
• Your order may be subject to verification and acceptance
We reserve the right to refuse or cancel orders where:
• Fraud is suspected
• Payment cannot be authorised
• Products are unavailable
• Pricing or product information contains errors
Shipping & Delivery
Delivery times are estimates only and may vary depending on courier services or external factors.
We are not responsible for delays caused by:
• Courier disruptions
• Customs procedures
• Incorrect delivery information provided by customers
Risk in products passes to you upon delivery.
Returns & Refunds
Returns and refunds are governed by our separate Returns Policy.
Due to food safety regulations, opened food products cannot usually be returned unless faulty or incorrect.
Intellectual Property
All website content, including:
• Logos
• Branding
• Product names
• Images
• Text
• Graphics
• Recipes
• Website design
is owned by or licensed to SizzleAsia and protected by intellectual property laws.
You may not copy, reproduce, distribute, or use our content without written permission.
Limitation of Liability
To the fullest extent permitted by law, SizzleAsia shall not be liable for:
• Indirect or consequential losses
• Loss of profits or business
• Delays or interruptions to the website
• Allergic reactions where allergen information has been clearly provided
• Issues caused by misuse of products
Nothing in these Terms excludes liability that cannot legally be excluded under UK law.
Third-Party Links
Our website may contain links to external websites or social media platforms. We are not responsible for the content, policies, or practices of third-party sites.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.
Changes to These Terms
We may update these Terms of Use at any time. Changes will take effect immediately upon posting on this website.
Continued use of the website after updates constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes relating to these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms of Use, please contact us:
SizzleAsia
25 Moorhead Court
Channel Way
Ocean Village
Southampton
SO14 3GQ
United Kingdom
enquiries@sizzleasia.com